About PC1
A senior technology team, trading since 1999.
PC1 started as a local IT service provider in Swansea. More than 25 years later we run IT, security, CCTV and software for organisations across the UK, and we have kept the team small and senior on purpose.
incorporated in Swansea (company no. 03753279)
years supporting UK organisations
with WDL Concrete, our client since 2008
Small on purpose. Senior by design.
Directors who still work on client accounts, backed by engineers, security specialists and developers. Everyone you speak to can fix things.
Directors
Samantha Gladstone
Director since 1999
Graham Thomas
Director · Company Secretary
Richard Owen
Director since 2021
Specialist teams
Support & infrastructure
Engineers
Microsoft 365, networks, monitoring and the day-to-day desk.
Security
Specialists
Cyber Essentials, SOC, EDR, email security and penetration testing.
CCTV & access
Axis engineers
Surveys, design, installation and out-of-hours alert handling.
Creative & software
Designers & developers
Brands, Magento, signage and platforms like GeoTrace.
How we work
The way we are built is the reason we cost less.
Senior people, no switchboard
When you call, you reach the team that runs your systems. No first-line script and no ticket ping-pong.
Automation does the routine work
Monitoring, patching and backups run automatically around the clock, so you pay for expertise rather than manual checks.
Five specialisms, one bill
IT, cyber security, phones, CCTV and creative under one contract removes duplicate fees and the time spent managing suppliers.
Security is part of the job
We are Cyber Essentials certified ourselves and build security into how we run your systems, not as an afterthought.
Local team, national reach
Based at Swansea West Business Park, working with clients across Wales, the South West and the rest of the UK, and further afield in Dublin and Belgium.
We build software too
Our developers built and run GeoTrace. When you need something custom, it stays in-house.
- 1999
PC1 Limited incorporated in Swansea
Starts life as a local IT service provider. Company no. 03753279.
- 2008
WDL Concrete joins
Now 30+ Axis cameras, fibre links, Juniper networking, seven-year disaster recovery and websites.
Read the case study - 2009
Derwen Group joins
Thermal fire detection for lithium-ion batteries, with PC1 handling alerts out of hours.
Read the case study - 2014
Branding partnership with LimeGreen Marketing
Twelve years of identity and marketing work for clients.
- 2021
Technical Touch trade shop
A Magento B2B shop for Europe’s KYB importer, synced with Business Central.
Read the case study - 2022
ORO2U ecommerce platform
Magento with Orderwise integration, a parts finder and 1,000+ shipping rules.
Read the case study - 2023
Ledwood managed IT & SOC
200+ workstations and servers, EDR, disaster recovery and Cyber Essentials.
Read the case study - 2024
IAAPS thermal detection
An Axis thermal camera that sees methanol flames invisible to the eye.
Read the case study - 2025
GeoTrace launches
Our own GPS and BLE tracking platform for fleets, plant and equipment.
Read the case study
Where we work
Run from Swansea. Trusted from Dublin to Belgium.
Most support happens remotely, so what matters is knowing your systems, not living next door. When a job needs hands on site, our engineers travel.
Ireland
Dublin
Magento ecommerce and all the IT for Cotter and CCM, two Dublin businesses, run from Swansea.
A one-hour flight from Cardiff
Head office
Swansea
Our office and support desk at Swansea West Business Park. Engineers cover South and West Wales in person.
England
Hayes, Berkshire & Woking
Clients around Heathrow, in Berkshire and in Surrey, supported by the same Swansea desk as our clients in Wales.
Europe
Belgium
A Belgian company that chose us because nobody closer understood what they needed.
Free IT & security cost review
Talk to the people who would actually run your IT.
Send us your current IT, security, phone and CCTV costs. Within two working days a senior engineer sends back a written comparison showing where you are overpaying and what we would change. No obligation, no sales script.
- Reply within one working day
- Fixed prices, in writing
- A senior engineer, not a salesperson