Telecoms · 8x8 partner · Microsoft Teams
We move your numbers to 8x8 and connect them to Teams, so every desk, laptop and mobile rings like the office. Set up, supported and billed by the same team that runs your IT.
Openreach says the date will not move again, and business lines get no emergency fallback. Old line rental has also gone up three times in 2026. We check everything still on copper:
Two ways to run it
Most of our clients already pay for Microsoft 365, so we start there. Where Teams doesn't fit, 8x8's own app does the same job.
Recommended for Microsoft 365
A dial pad inside Teams. Staff call customers, take transfers and join queues from the app they already use for chat and meetings.
On Windows, Mac, iPhone and Android.
With supervisor monitor, whisper and barge.
8x8 X Series plus Teams Phone.
Not on Teams
A complete cloud phone system on its own: desktop and mobile apps, desk phones and DECT handsets, managed from one portal.
Desktop and mobile, with your office number, video meetings and team chat.
Desk phones, DECT and headsets supplied by us.
Add contact centre features when you need them.
Included
8x8 runs in the cloud, so there is no exchange to maintain and nothing to replace when you move office.
Make and take normal phone calls from the Teams app on any device, with your existing numbers.
We port your current numbers to 8x8 and plan the cut-over so customers never hear a dead line.
Route calls by department, time of day or skill, with voicemail and overflow to mobiles.
Record calls for training or compliance and see who answered, how fast, and what was missed.
Monitor, whisper and barge in on live calls, and manage queues from inside Teams.
Certified handsets and headsets for the people who still want a phone on the desk.
We set up the firewall, Wi‑Fi and broadband so calls stay clear. Phones and network are one team's job.
Phones sit alongside your IT, security and CCTV on the same contract and the same support desk.
Why buy phones from your IT company
When a phone company and an IT company share your network, a choppy call becomes a blame game. We run both, so the firewall, Wi‑Fi and broadband are set up for voice before the first call, and one desk fixes whatever goes wrong.
It also means one contract. Phones sit with your Microsoft 365, security and CCTV on the same bill, with the same engineers, from the same office in Swansea.
BT's analogue phone network switches off
your existing numbers, ported to 8x8
phones, IT, security and CCTV supported together
Switching to 8x8
We list every number, line, handset and device still on copper, including alarms, lifts and card machines.
Call flows, queues and opening hours mapped with you, and a fixed monthly price per user in writing.
Numbers ported to 8x8, Teams configured and handsets delivered. We schedule the cut-over out of hours.
Changes, new starters and call reports handled by the same desk that supports your IT.
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EnterFree phone line audit
We list every number, line and device still on copper, the date each needs moving, and what 8x8 would cost per user. In writing, no obligation. Or call 01792 580 540.
