South Wales · from Swansea · since 1999
IT support for organisations across South Wales.
From our office in Swansea we look after organisations from Bridgend and the Valleys to Llanelli, Carmarthen and Pembrokeshire. Remote help for everyday issues, and our own engineers on site for installs.
- 1999based in Swansea since
- 2008WDL Concrete, Aberdare, a client since
- 200+devices monitored for Ledwood, Pembroke Dock
- Next daytypical on-site response across South Wales (working days)
Where we work
Clients across South and West Wales.
| Area | Towns | Local work |
|---|---|---|
| Swansea & Gower | Swansea, Fforestfach, Gorseinon, Morriston, Mumbles | Our office, at Swansea West Business Park. See IT support in Swansea. |
| Neath Port Talbot | Neath, Port Talbot, Briton Ferry, Pontardawe | Same-day site visits |
| Llanelli & Carmarthenshire | Llanelli, Carmarthen, Ammanford, Cross Hands | IT, Cyber Essentials, phones and CCTV |
| Bridgend & Porthcawl | Bridgend, Porthcawl, Pencoed, Maesteg | RNLI Porthcawl livestream camera |
| Aberdare & the Valleys | Aberdare, Merthyr Tydfil, Pontypridd | WDL Concrete, a client since 2008 |
| Pembrokeshire | Pembroke Dock, Milford Haven, Haverfordwest | Ledwood: managed IT and a 24/7 SOC |
How support works
Remote first, on site when it matters.
- Most issues are fixed remotely through monitoring and a secure Splashtop session.
- Our own engineers travel for cabling, hardware, CCTV and phone installs.
- One contract can cover IT, cyber security, 8x8 phones, CCTV and web.
- Cyber Essentials certification for South Wales suppliers bidding for public-sector work.
Explore managed IT support, Cyber Essentials certification and 8x8 phone systems.
South Wales questions
What people ask before switching.
Which parts of South Wales do you cover?
Where is your office?
Do you cover Cardiff?
How quickly can an engineer get to site?
Can you take over from our current IT provider?
Case studies
South Wales organisations we look after.
CCTV · Porthcawl
A public livestream that cuts callouts
An AXIS Q1775-E camera lets people check sea conditions before they go in. Each launch costs at least £2,000; two avoided launches paid for the installation.
RNLI PorthcawlRead case study
IT Support · Aberdare · since 2008
Eighteen years of IT, CCTV and web
30+ Axis cameras, fibre between buildings, VLANs and Juniper networking, seven-year off-site disaster recovery and websites.
WDL ConcreteRead case study
Cyber Security · Pembrokeshire · since 2023
Managed IT and SOC for 200+ devices
Two domain controllers, disaster recovery, SOC and EDR across 200+ workstations and servers, with Cyber Essentials achieved.
LedwoodRead case study
Free IT & security cost review
Talk to a South Wales engineer this week.
Send us your current IT, security, phone and CCTV costs. Within two working days a senior engineer sends back a written comparison showing where you are overpaying and what we would change. No obligation, no sales script.
- Reply within one working day
- Fixed prices, in writing
- A senior engineer, not a salesperson